Privacy Overview

At meliorvo, we respect your privacy and are committed to protecting your personal information. This privacy policy details the types of data we collect, how we use it, and the steps we take to ensure its security. By using our services, you agree to the practices described here.

25-03-2026 meliorvo 28/108, Thanon Si Sakun Thai, Amphoe Cha-Am District, Phetchaburi Province 76120, Thailand [email protected]

Definitions

This section clarifies the key terms used in this policy to ensure transparency about how we handle your information.

Any information relating to an identified or identifiable individual, such as name, email address, contact details, and billing information.
Any operation performed on personal data, including collection, storage, modification, use, and deletion.
Anyone who accesses or uses the services provided by meliorvo, including free and paid users.
The online platform offered by meliorvo.click, including courses, community features, and support tools for spiritual learning.
Small text files stored on your device when you visit meliorvo.click to help us recognize repeat users and improve site experience.

Data Collection

We collect data to provide and improve our services, personalize user experience, and communicate effectively with our users.

Data You Provide

When you register or interact with meliorvo, you may provide us with information that includes but is not limited to:

  • Full name and email address
  • Phone number for account verification
  • Payment information and billing address
  • Profile details and preferences
  • Feedback, comments, and survey responses
  • Communications with support staff

Automatic Data Collection

We automatically gather certain types of information when you use our platform to enhance performance and user experience:

  • IP address and browser type
  • Device information and operating system
  • Usage patterns and page visits
  • Interaction logs with features and content
  • Referring website or search keywords
  • Time stamps of your activity

Third-Party Data

We may receive data about you from external sources to enrich our services and user profiles:

  • Social media details when you link accounts
  • Payment processor confirmations
  • Analytics data from service partners

Use of Data

Your data is used for the following purposes:

  • To register and manage your account
  • To deliver purchased courses and materials
  • To personalize content and recommendations
  • To process payments and prevent fraud
  • To send updates, newsletters, and promotions
  • To respond to inquiries and provide support
  • To analyze usage and improve services
  • To comply with legal obligations

Legal Basis for Processing

We process your data based on the following legal grounds:

  • Performance of a contract with you for service delivery
  • Your consent when you opt-in for communications
  • Compliance with legal obligations
  • Our legitimate interests in improving and securing our services

GDPR Compliance

For users in the EU and other regions, meliorvo complies with GDPR requirements to protect your data rights:

  • Right to access your personal data
  • Right to rectify inaccurate information
  • Right to erase data under certain conditions
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time

Cookies Policy

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site performance.

Cookies we use include essential, performance, functionality, and advertising cookies to serve different purposes.

You can choose which categories of cookies to allow through our cookie banner or browser settings.

To manage cookies, adjust your browser preferences or visit the cookie settings on our site at meliorvo.click.

View our Cookies Policy for more details

Data Sharing

We may share your information in limited scenarios to provide and secure our services:

  • With payment processors for transaction handling
  • With analytics providers to monitor usage
  • With legal authorities when required by law
  • With service partners for course delivery
  • With email service providers for communications
  • In aggregated or anonymized form for research

International Transfers

Your data may be transferred to servers located outside your region for service operations and improvements.

We ensure transfers are protected by standard contractual clauses and other approved mechanisms.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Account information is retained for as long as you maintain an active account.

Communications and support tickets are stored for up to 24 months after the last interaction.

System logs and analytics data are kept for up to 12 months for performance monitoring.

You can request deletion of your data, and we will remove it in compliance with applicable laws.

Security Measures

We implement industry-standard technical and organizational measures to safeguard your data against unauthorized access, alteration, or disclosure.

  • Encrypted transmission using TLS/SSL
  • Regular security audits and updates
  • Access controls and multi-factor authentication

Your Rights

You have certain rights regarding your personal data under applicable laws:

  • Right to access, correct, or delete your data by contacting us
  • Request correction of any inaccurate or incomplete personal data we hold about you.
  • Request deletion of your personal information when it is no longer necessary for the purposes we collected it.
  • Request that we restrict or suspend processing of your data in certain circumstances.
  • Object to our processing of your personal data for direct marketing or other legitimate interests.
  • Request a portable copy of your data in a structured, commonly used format.
  • Withdraw consent at any time where processing is based on your consent.
  • Lodge a complaint with a data protection authority if you believe your rights have been violated.

Exercising Your Privacy Rights

If you’d like to review, update or delete your personal data held by meliorvo, please contact us with clear details of your request. We may verify your identity before fulfilling a request to protect your privacy and security.

[email protected]

We strive to respond to privacy requests within 30 business days of receipt.

Marketing Communications

With your consent, we may send newsletters and updates about spiritual growth courses and events. These messages highlight benefits and practical guidance to help you progress confidently on your personal journey.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our messages or contacting us directly.

Children Under 18

Our services are intended for adults. We do not knowingly collect personal data from individuals under 18. If you believe we have data from a minor, please contact us to request deletion.

Third-Party Links

Our site may contain links to external websites. meliorvo is not responsible for their content or privacy practices. Please review third-party policies before sharing personal information.

Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post revisions on meliorvo.click and update the effective date accordingly.